Refund Processing & Terms
At
fancentri.com, we pride ourselves on offering an effortless and transparent shopping experience — including refunds.
If a return has been approved, your reimbursement will be handled as follows:
Inspection & Authorization
All refunds require a product inspection. We will only proceed with a refund after the returned item has been received and confirmed to be in suitable condition.
Refunds are typically initiated within 14 days of approval.
Credit Reversal Details
Your refund will be issued back to the original form of payment used at checkout.
Please note that depending on your financial provider, it may take an additional 3–5 business days for the funds to appear in your account.
Deductions
Please keep in mind:
- Shipping fees are non-refundable.
- If the return is not due to our error, return shipping costs may be deducted from the total refund.
For exchanges or refund-related assistance, feel free to contact us at
support@fancentri.com.